Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Refund and Returns Policy
At Elevated Herbal Shop , we are committed to providing you with exceptional products and service. If you are not completely satisfied with your purchase, our returns and refunds policy is designed to ensure a seamless experience.
Returns
1. Eligibility
Items may be returned within 30 days of the delivery date. To qualify for a return, items must be in their original condition, unused, and in the original packaging.
2. Return Process
To initiate a return, please contact our Customer Service team at [insert contact email/phone number]. Include your order number and reason for the return. We will provide you with a return shipping label if applicable.
Refunds
1. Processing Time
Upon receipt of your returned item, we will inspect it and notify you of the status of your refund. Approved refunds will be processed within 7-10 business days.
2. Refund Method
Refunds will be issued to the original payment method. Please be aware that processing times may vary depending on your financial institution.
Exchanges
For exchanges due to size or color preferences, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of receipt. We will work diligently to resolve the issue, which may include a replacement or a full refund.
Shipping Costs
Please note that shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the total refund amount, unless the return is due to our error.
Contact Us
For any inquiries regarding our Refund and Returns Policy, please reach out to our Customer Service team at help@organicbudshop.com.
Thank you for choosing Elevated Herbal Shop. We appreciate your business.
